Meat Assistants - Part Time and Full time, includes night and weekend hours

To apply, please read job description, complete an application and drop it in the slot at the Hospitality Desk. No emails or phone calls.

POSITION SUMMARY: To give excellent, friendly, upbeat customer service while preparing and serving a wide variety of food products, to clean and organize the meat cases and storage area, and complete shift duties.

Position reports to Deli Manager.

Starting pay range $9.50 - 11/hr depending on experience.

POSITION RESPONSIBILITIES:

• Prepare menu items according to recipes.
• Develop a work pace sufficient to handle heavy rushes.
• Ensure that all product is in sellable condition and meets quality standards, making sure all unsellable items are disposed of. Label and wrap products correctly.
• Ensure that all meat cases are stocked and merchandised nicely (quick-to-fix, seafood, frozen and self-serve).
• Fulfill all shift duties.
• Maintain work and storage areas in sanitary, orderly condition meeting Health Department standards.
• Comply with Health Department Regulations.
• Willingness to increase product knowledge over time.
• Perform any other duties as assigned by the Deli Team managers, shift leads, or Floor Managers.
• Participates in quarterly inventory: 02/28, 05/31, 08/31, 11/30

ESSENTIAL SKILLS AND EXPERIENCE:

• Ability to lift up to 50 lbs.
• Ability to read and interpret documents such as department manual.
• Ability to prioritize tasks, multi-task, balance friendliness with efficiency, and maintain focus.
• Ability to communicate effectively with customers and co-workers.
• Food Handler's Registration a plus.

DESIRED SKILLS AND EXPERIENCE:

• Previous customer service experience.
• Previous food service experience.
• Experience or interest in natural foods and cooperatives.

PHYSICAL DEMANDS:

• Required frequently: standing, walking, kneeling, squatting, bending, reaching, lifting up to 50 lbs.

THE FOLLOWING ARE EXPECTED OF ALL STAFF AT WHEATSVILLE:

Customer Service

• Knows and adheres to Wheatsville's expectations for external and internal customer service as outlined in Employee Handbook.
• Offer product samples and suggestions for purchase and preparation in a friendly, courteous manner.
• Recognize and act on opportunities to make a customer's day or to make it right for customers with complaints.

Communication

• Communicates openly and honestly with all others in the organization.
• Communicates respectfully at all times.
• Does not expose customers to internal disagreements.
• Resolves conflicts respectfully and in a timely manner, asks for assistance from appropriate supervisor as needed.
• Communicates needs promptly and efficiently.
• Participates actively in department team and all-staff meetings.
• Stays informed by reading all communications from the General Manager, managers, HR, and in department log books

Mission Integration

• Knows and promotes the cooperative principles and values.
• Understands Wheatsville Food Co-op's Mission.
• Knows Wheatsville Food Co-op and Co-op history.
• Gains and shares natural foods knowledge, continually accesses new information.

Personal Effectiveness

• Reports for scheduled shifts, on-time and ready to work.
• Understands and adheres to organizational and department policy and procedures.
• Accepts and offers feedback and suggestions openly and respectfully.
• Accepts direction willingly and follows through with delegated tasks.
• Learns and adapts to new tasks or situations quickly and cooperatively.
• Maintains job-related confidentiality.
• Takes initiative to identify, report and resolve problems before they escalate.
• Operates with a sense of teamwork; incorporates into daily job.
• Provides a positive model for co-workers.

Performance Standards

Quality of Work:

• Understands technical requirements of job, applies technical knowledge consistently.
• Performs tasks accurately and efficiently, free from errors.
• Performs all tasks according to department procedure.

Quantity of Work:

• Performs tasks consistently at an acceptable rate as outlined by department supervisor.
• Organizes tasks efficiently, maintains focus and stays productive.
• Achieves established goals and expected results for the department.

Safety:

• Maintains safe work environment according to all department procedures, federal and state regulations.
• Obtains and maintains any necessary licenses.
• Wears protective clothing as required for position.

Wheatsville offers:

• 15% discount on purchases
• Paid breaks
• Holiday pay
• Sick and vacation pay (20+ hrs/week)
• Health, dental, vision & short-term disability insurance (30+ hrs/wk)
• 401(K) Retirement Plan (30+ hrs/week)

©2011Wheatsville Co-op